Email deliverability expert ensures your messages reach the inbox​

How MailSoar helped Motion Traxx to recover email deliverability and increase their open rate?

Summary

Customer presentation

MotionTraxx is a fitness app that was launched in 2014. 

When his founder contacted us, he had a wide list of over 50.000 contacts sitting on a Sendy interface. The open rates of the segment were about 2-3% on most campaigns, totaling less than 1500 unique open per issue.

Key project information

Type of emails

Transactional & Marketing
Opt-in list

Software use

Active Campaign

Growth opportunities

Unique opening rate over 28% of sales

Project description

Motion Traxx wanted to be able to transfer all the contacts into one software package, so that they could be sent at their own pace, not every day, with good deliverability.

We tested new software and found that Active Campaign seemed to provide the best interface, for ease of use and deliverability.

ease of use and deliverability of shared IPs

Background and issues

Identifying problems with Motion Traxx?

Our team of deliverability experts began with an initial

an initial audit of Motion Traxx’s infrastructure and concluded that

problems were mainly due to :

  • Low open rates (3-5%)
  • Emails arriving as spam for most ESPs

Solutions from our experts

Results obtained by our experts

Motion Traxx shares its experience with MailSoar

Pierre is exactly the person I was looking for. Empathetic, very competent and professional, and very invested in improving our email marketing technology and its results.

He worked patiently with me every step of the way, not only giving strategies but also implementing them. I highly recommend him.

This success story could be yours!

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